Frequently Asked Questions

Fees - Frequently Asked Questions

1. What benefits are included in my fees?

  • CincyMLS Staff Support                                                                                                                           
  • Rapattoni Web-Based MLS Computer System
  • Electronic Keybox System  
  • ShowingTime In MLS
  • ShowingTime Mobile App
  • Realist2
  • RPR
  • Rapattoni Sign-On Broadcast Messages
  • Data Feeds
  • Worksheets and Forms
  • Marketing Statistics
  • Training
  • Tuesday Tips
  • Listing Syndication Services
  • Homesnap
  • Rapattoni Mobile MLS
2. When and how often are fees paid?
 
Invoices are emailed June 1st with a due date of July 1st.  The invoice covers fees for the entire year.
 
3. How can I pay my fees?
 
Your payment can be made through the online portal via credit card or electronic check. Cash, physical checks, and money orders will not be accepted at the MLS office. You can access our online bill payment system by clicking CincyMLS Member Portal link on the CincyMLS home page (www.cincymls.net).
 
If you need assistance with your fees statement, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
 
 
4. What happens if I don't pay my fees on time?
 
A $20.00 late fee will be assessed. If the fees and the late fee are not paid by the 15th of that month, the member will be suspended. All fees, including a $20.00 reactivation fee, must be paid by the 1st of the following month to avoid a suspension of the office, including all subscribers.
 
5. I don't use the Electronic Keybox System (EKS).  Why must I pay for it?
 
The Electronic Keybox System is included as a member benefit, similar to Rapattoni, ShowingTime, Realist, RPR, etc. You are not required to use any of these tools, but you may not reduce your fees amount if you choose not to utilize them. The EKS is listed as a separate line item because NAR mandates that MLSes may not profit from keybox systems so it must be tracked separately.
 
6. I received a fine for a violation, but I don't see it on my account. How do I pay it?
 
Fines are billed to the office at the end of the month to the broker. You can pay the fines through your broker.