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The Real-Time Availability Feature Will Soon Be Available in Your Market
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The real-time availability feature will soon be available to all interested agents in your market. The truly available times for touring your listings can be displayed on broker and consumer-facing websites utilizing our API, reducing scheduling friction and allowing greater transparency when booking tours. All of this increases the likelihood the appointments will be kept.
On July 5, you’ll see the real-time availability setting in the listing worksheet in ShowingTime.
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Using Feedback to Create Opportunity for Sellers
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When potential buyers tour a listing, the comments they have afterward can be incredibly useful, even if they aren’t always glowing. Often, the insights provided can help guide the conversation with your sellers about improvements that can be made for the next showing. While it’s a delicate topic, this is your seller’s current home, after all, how you frame your conversation can lead to a more positive experience.
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Feature of the Month: ShowingTime Waitlist
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As you likely have experienced, scheduling tours for high-demand listings can be a challenge. The waitlist feature can help ease the frustration of trying to schedule a tour when a listing has no available times or the availability is limited. Buyer’s agents can add themselves to a waitlist to be notified if an appointment time becomes available. This feature also makes it easy for listing agents to ensure their popular home is toured by buyers that wish to see it by automatically reaching out to agents on the waitlist.
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Frequently Asked Questions
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Can I track past appointments?
Yes. You can keep track of past appointments in the Listing Activity Report. Once you’re in the ShowingTime app, select the Listing Activity Report option to view your listings. Then, choose the listing you’d like to track and click Action in the lower right corner. Select Log Past Appointment, then enter the information you want to keep track of and save it. The past showings will then appear in the Listing Activity Report. See steps here >
How do I respond to text messages sent by ShowingTime?
Whether or not you are able to respond to text messages you receive from ShowingTime depends on the service available in your market. If your market has 1-way text/SMS, you will receive informational messages and will still confirm appointments through a phone call or email. If your market has 2-way text/SMS, agents or sellers can respond via text to confirm or decline an appointment by texting “Y” or “N.” Learn more >
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© 2022 ShowingTime • 227 W. Monroe St. Suite 2100, Chicago, IL 60606
Sales: 800‑347-8001 • Support: 800‑379‑0057
Showings • MarketStats • Offers
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